UseResponse

AA Rating™
Our rating explained

8
6.1
0
5.3
8
4.6
No market information available for UseResponse
Owner:
USWebStyle, Inc
Category:
User feedback
Website:
http://www.useresponse.com/

Many companies have their communities support in a form of a forum or just a contact form. This way quite often it becomes cluttered and difficult to be sorted out.

The UseResponse service focuses on the task to improve company's communication with their customers. We make it easier for customers to find answers to their questions, get fast feedback, and have real ability to influence the future of the products and services they use. At the same time our service helps companies to save on the time and expenses on the support of their community, so obviously it's a win-win position for everyone.

Moreover, UseResponse is a fully customizable, open-source, self-hosted customer feedback software supporting system that you can place on your server. With UseResponse you can gain more flexibility and control for just one-time fee, no monthly payments or hidden costs.

Consultancy: 
Yes
Telephone: 
516-874-2876 (USA)
Chat: 
Yes
Multi-language support: 
Yes
Launch support: 
Yes

Learn more

Live training: 
Yes
Price: 
2
Price details: 
One-time fee based on the package type and feature list: Standard - 199 USD or Corporate - 399 USD including one year of free updates. Next year there is a fixed yearly fee for support & upgrade option - $99/year or $149/year
Free trial: 
Yes
Data ownership: 
Vendor is allowed to use aggregated, anonymous data
Data storage location: 
End user in-house storage
Gather data anonymous: 
No
US Department of Commerce’s Safe Harbor Framework.: 
No
HTTPS support: 
Yes
Permanent data wipe: 
Yes

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Social media integration: 
Yes
Search for canned answers: 
Yes
Embed in website: 
Yes
Multi-language: 
Yes
Whitelabel: 
Yes
Email: 
No
API: 
Yes
Integration with 3rd parties: 
Yes
Segmentation: 
Yes
Multi-user dashboard: 
Yes