SurveyMonkey

AA Rating™
Our rating explained

Functionality:

Maturity:

Privacy:

Support:

Usability:

View reviews

Market share

0.7%

Largest users

Market segment

Price:

Price details:

Less than 100 USD/month

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General
Support
Learn more
Pricing
Privacy

Owner:

SurveyMonkey

Category:

User Surveys

Website:

http://surveymonkey.com/

SurveyMonkey makes it easy to ask your visitors for their opinion. You can easily make smart and professional surveys. With a JavaScript tag on your website SurveyMonkey shows the visitors an online survey. It is possible to analyze the results in an powerful visual tool. The best part is that you can try SurveyMonkey for free and upgrade as your needs go up.

Account manager:

Yes

Consultancy:

Yes

Twitter:

@SurveyMonkey

Chat:

E-mail:

Support e-mail

Multi-language support:

Yes

Launch support:

Yes

Learn more

Live training:

Yes

Online guides:

SurveyMonkey Tutorials

Price:

Price details:

Less than 100 USD/month

License model(s):

Number of responses and brand control

Free trial:

Yes

Link to pricing:

Overview

Price information:

Variable plans available: Free for basic usage, Select - 25€/month; Gold - 300€ per year and Platinum - 800€ per year

Data ownership:

Vendor is allowed to use aggregated, anonymous data

Data storage location:

Storage in USA

Gather data anonymous:

US Department of Commerce’s Safe Harbor Framework.:

Yes

HTTPS support:

Yes

Permanent data wipe:

Yes

Reviews for SurveyMonkey

Igors Skute

GoalGorilla

Analyst

Actionable insights:

Support quality:

Dashboard quality:

Accessibility:

Ease of implementation:

This review is a summary of: http://www.survey-reviews.net/index.php/2009/03/surveymonkeycom-review/

Unique features
General features
Export features

Unique features

Unique feature:

Section 508 Compliance:

All the surveys created with SurveyMonkey by default are configured to meet all current US Federal Section 508 certification guidelines, without sacrificing the way it looks.

SurveyMonkey has a state-of-the-art security infrastructure to make sure the data collected is safe and that the systems (your systems) are always up and accessible.

Anyone with vision impairments that require high-contrast themes, limited to keyboards to enter responses, or using screen reader software can view and take the surveys with ease.

Cross Tab & Filter:

Discover hidden trends with a more customized view of data, filter responses by audience segment or distribution channel.

Cross tab your results to look for trends based on how respondents answered a particular question. Follow how perceptions differ between those who say they have tried your product s. those who have not.

Unlimited surveys:

Yes

Custom templates:

Yes

Multi-language:

Yes

Real-time data:

Yes

Multi-domain support:

Yes

Whitelabel:

Yes