4Q Survey
Largest users
4Q Free is a simple and 100% free product for companies of all sizes to reach out to their website visitors, capture their feedback, and use their insights to plan for success. The 4Q survey consists of four of the most important questions you can ask, each worded in a way to elicit the most statistically valid feedback possible:
1. Based on today’s visit, how would you rate your site experience overall?
2. What was the primary purpose of your visit?
3. Were you able to complete the purpose of your visit today?
4.1.(If No) Please tell us why you were not able to fully complete the purpose of your visit today?
4.2.(If Yes) What do you value most about the [company] website?
Reviews for 4Q Survey
4Q - A true permission based on-exit survey that provides an easy to deploy, easy to use and easier still to analyze framework to answer 4 questions that no website owner can live without.
The Survey Invitation: Remember 4Q is a true permission based onexit survey, visitors to your website are not going to be interrupted in the middle of the shopping cart or in the decision making process.
Customer Satisfaction Report:You can have this aggregated or segmented by months or weeks.
Task Completion Rate: According to A. Kaushik, it is one of his favourite features.
Customer satisfaction segmented by primary purpose: A real segmentation supporter would never let any opportunity go by without providing a segmented report.
Open text VOC: Sources of visitor discontent can be identified by clicking on the links for each segment you are interested in below.
4Q is available to you without any strings.
- The survey is 100% free, regardless of how big you are or how small you are or how round you are.
- You have the control of when to turn it on, when to turn it off etc.
- You have control over the rate at which the survey is shown, it is easy for you to adjust it in the tool.
- Your data is yours, there is a very strict privacy policy that governs the storage and access of the data collected.
- We are not going to bug you.
